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Warranty
Valid for appliances sold after April 11 2012 (*).
All appliances sold by OzImport come with a 60 days Australian Warranty on top of the standard 2 year European Manufacturers Warranty. This means that if anything happens with your appliance within the first 60 days your appliance will be either replaced or fixed free of charge in Australia.
After the first 60 days and within 2 years after arrival, your appliances can be repaired free of charge in Europe. Mind that you will be responsible for shipping the appliance to Europe, and OzImport will cover the cost of shipping it back once it has been repaired. Alternatively you can have your appliances repaired at your own cost in Australia and OzImport can supply spare parts.
Mind that warranty is limited to technical faults and will not cover damage due to wrong installation, misuse, accidental damage, etc. Warranty is usually also limited to personal use only.
If you have any further questions or would like to request a repair, please send an e-mail to warranty@ozimport.com.au with your contact details and we'll get in touch within 24 hours.
(*) Please refer to the warranty conditions printed on the OzImport invoice for appliances sold before April 11 2012 or contact us for more information.
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